Shared team inbox
Bring WhatsApp, Telegram, Facebook and Instagram chats into one screen and route them to your team automatically.
Official WhatsApp Business API, built for Saudi Arabia
Meta Tech ProviderCertified technology provider for WhatsApp Business
WhatsApp marketing & automation platform for businesses in Saudi Arabia
Turn WhatsApp conversations into sales: launch bulk WhatsApp campaigns that reach thousands, automate replies with a chatbot that works around the clock, and run your team from one shared inbox, on the official WhatsApp Business API, fully in Arabic and English.
Meta Tech ProviderCertified technology provider for WhatsApp Business+10,000
messages sent daily
98%
message open rate
24/7
automated replies
x3
growth in customer engagement
FEATURES
Every WhatsApp Business tool in one platform
From WhatsApp marketing to customer service: one toolkit to grow sales, reply faster and automate repetitive work.
Smart WhatsApp chatbot
A bot that understands customer questions, replies instantly, and hands over to a human agent when needed.
Drag & drop WhatsApp automation
Design complete conversation journeys with drag & drop (menus, buttons and auto-replies) without writing a single line of code.
Targeted bulk WhatsApp campaigns
Send offers and announcements to thousands at once, with scheduling and live delivery tracking.
Omnichannel support
WhatsApp, Telegram, Messenger and Instagram, one channel or all of them, your choice.
Real-time analytics
Track campaign performance, team response times and customer satisfaction on clear dashboards.
Team management
Granular permissions, automatic chat assignment and internal notes for faster teamwork.
Developer-friendly APIs
Connect your platform or online store easily with documented APIs and instant webhooks.
OMNICHANNEL INBOX
Every conversation from every platform in one screen
WhatsApp, Instagram, Facebook Messenger and Telegram: your team replies from a single inbox, no app-switching, no missed customers.
- One inbox for every channel with automatic team assignment
- A unified customer profile across all platforms
- Canned replies and internal notes for faster teamwork
AUTOMATION BUILDER
Design your customer journey with drag & drop
Turn repetitive questions into smart automated conversations: welcome messages, interactive menus and buttons, conditions, and human handoff, without writing a single line of code.
- Keyword triggers, interactive buttons and menus
- Smart handoff to the right agent when needed
- Connect your systems with API calls and webhooks at any step
HOW IT WORKS
Get started in three simple steps
From sign-up to your first message, it takes only minutes.
1
Create your account & connect your number
Sign up free and connect your WhatsApp Business number via Meta's official embedded signup.
2
Design your replies & campaigns
Enable the chatbot, prepare auto-replies and message templates, and segment your audience.
3
Track results & grow
Monitor everything from one dashboard and keep optimizing to turn every conversation into a sale.
PRICING
Flexible plans for every business
Start free and upgrade as you grow, no hidden fees, cancel anytime.
Pro
ر.س 230/month
- Contacts25000
- Template bots50
- AI prompts10000
- Staff members5
- Bot flow builder50
- REST API
- bookings
- booking external integration
- +41 more features
Premium
ر.س 575/month
- Contacts100000
- Template bots100
- AI prompts49949
- Staff members10
- Bot flow builder100
- REST API
- bookings
- booking external integration
- +41 more features
Free
ر.س 0free trial
- booking languages2
- Contacts500
- Template bots10
- Campaigns20
- AI prompts20
- Staff members1
- Bot flow builder10
- REST API
- +35 more features
All plans include updates and technical support.
TESTIMONIALS
Success stories we're proud of
“Within one month the chatbot cut repetitive questions in half, freeing our team to focus on real orders.”
عبدالله السالم
E-commerce store owner
“We launched a WhatsApp campaign to 8,000+ customers in minutes, open rates were 10x higher than email.”
سارة المطيري
Marketing manager
“What we love most: it's easy for the whole team, and support actually replies fast.”
محمد الأنصاري
Startup founder
FAQ
WhatsApp Business & WhatsApp marketing, common questions
Can't find your answer? Contact us and we'll be happy to help.
Do I need technical skills to use the platform?
Not at all. The platform is built for everyone, connect your number and launch your first auto-reply in minutes, no coding required.
Is the WhatsApp connection official and secure?
Yes. We use Meta's official WhatsApp Business API and numbers are connected through the official embedded signup, keeping your number verified and safe.
Can I use my existing number?
Yes: connect your current number after verification, or use a new dedicated business number. Your choice.
How does the AI chatbot help my support?
The bot answers common questions instantly 24/7, collects customer details, and automatically hands over to the right agent when a human is needed.
Can multiple agents work on the same number?
Yes, that's one of our strongest features: a whole team on one number, with automatic chat assignment and per-agent permissions.
Can I cancel my subscription anytime?
Absolutely. There are no binding contracts, upgrade or cancel anytime from your dashboard.
What is the difference between the WhatsApp Business app and the WhatsApp Business API?
The WhatsApp Business app is meant for a single phone or a handful of devices and does not support safe bulk sending or advanced automation. The official WhatsApp Business API lets many agents share one number, send campaigns with Meta-approved templates, run chatbots and auto-replies, and connect to your systems, that is what ZagelCRM is built on.
Can I send bulk WhatsApp campaigns without getting my number banned?
Yes: sending goes through the official WhatsApp Business API using message templates approved by Meta, not unofficial tools. To protect your number quality, message only customers who opted in, keep the content useful, and offer an opt-out.
How are WhatsApp messages priced in Saudi Arabia?
Meta charges per delivered template message, and the rate depends on the template category (marketing, utility, authentication) and the recipient’s country. Messages your customers send you are free. These fees are added to your platform subscription, and our team will help you estimate your monthly cost before you start.
Does the platform fully support Arabic and right-to-left?
Yes. ZagelCRM is Arabic-first: the interface, dashboard, templates and reports all support Arabic and right-to-left, and you can switch to English at any time.
Ready to take your customer communication to the next level?
Join thousands of businesses growing on WhatsApp, start now, setup takes only minutes.
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